Privacy Policy

1. Introduction

This Privacy Policy explains how Gwthar Juli (“Gwthar Juli”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects information when you use our matrimony services through our website, mobile applications for iOS and Android, and related features (together, the “Services”). By using the Services, you acknowledge this policy. If you do not agree, please do not use the Services.

2. Who Is Responsible for Your Data

The operator of Gwthar Juli is responsible for processing personal information described here. For privacy-related requests, contact us at support@gwtharjuli.com. We will respond within a reasonable time and in line with applicable law.

3. Information We Collect

We may collect the following categories of information:

• Account and authentication data: such as phone number, email address, one-time passwords or verification codes, and security-related logs needed to create and protect your account.
• Profile and matrimony information: such as name, age or date of birth, gender, location (city, state, or country as you provide), education, occupation, family details, partner preferences, photos, community or cultural information, and other fields you choose to add to your profile.
• Content you submit: messages, interests, verification documents or images you upload, feedback, and support communications.
• Usage and device data: app and web usage events (such as screens viewed and actions taken), IP address, device type, operating system, app version, language, approximate region derived from IP, crash logs, and diagnostics to operate and improve the Services and security.
• Permissions-based data (where you allow it): for example, photos or media you pick from your device, or camera input when you capture images for your profile or verification. We only access such data when you use the related feature and grant permission on your device.

4. How We Use Your Information

We use personal information to:

• Register you, authenticate you, and maintain your account.
• Display your profile to other members according to your settings and our matching logic, and suggest compatible matches.
• Operate manual or assisted profile verification and help prevent fraud, abuse, impersonation, and harmful behaviour.
• Send service messages (such as security alerts, verification, and account notices) and, where permitted, promotional messages. You can opt out of marketing where the law allows.
• Provide customer support, respond to enquiries, and enforce our Terms and Conditions.
• Analyse usage in aggregate or pseudonymous form to improve features, reliability, and user experience.
• Meet legal, regulatory, or law-enforcement requirements.

5. Legal Bases (Where Applicable)

Depending on your region, we rely on one or more of the following legal bases: performing our contract with you (providing the Services); legitimate interests (such as safety, security, and service improvement), balanced against your rights; your consent, where we ask for it (for example, optional communications or certain device permissions); and legal obligations.

6. How We Share Information

We do not sell your personal information. We may share data:

• With other members: according to your profile visibility and privacy settings, so that the platform can function as a matrimony service.
• With service providers: who host our infrastructure, send notifications, provide analytics or error reporting, customer support tools, or security services, strictly under contracts that require protection and limited use.
• For legal and safety reasons: if we believe disclosure is required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Gwthar Juli, our users, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and continued protection of personal information.

7. Third-Party Services and Links

The Services may contain links to third-party websites or integrate third-party SDKs (for example app stores, maps, or analytics). Those parties process information under their own policies. We encourage you to read their privacy notices.

8. Cookies and Similar Technologies (Website)

When you use our website, we and our partners may use cookies and similar technologies to remember preferences, keep you signed in where applicable, measure traffic, and improve the site. You can control cookies through your browser settings; disabling some cookies may limit certain features.

9. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. When you request account deletion, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or legitimate security interests (for example, short-term backups or fraud prevention records).

10. Security

We implement technical and organisational measures designed to protect personal information against unauthorised access, loss, or alteration. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your device.

11. Your Rights and Choices

Subject to applicable law in your country or region, you may have the right to access, correct, update, or delete your personal information; restrict or object to certain processing; receive a copy of data you provided in a portable format; withdraw consent where processing is consent-based; and lodge a complaint with a data protection authority. To exercise these rights, contact support@gwtharjuli.com. We may need to verify your identity before fulfilling a request.

12. California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and related laws may grant you additional rights, including the right to know categories of personal information collected, the right to delete personal information we hold (with exceptions), the right to opt out of sale (we do not sell personal information), and the right not to receive discriminatory treatment for exercising privacy rights. Contact support@gwtharjuli.com to submit a request.

13. International Transfers

Your information may be processed in countries other than where you live, including where our servers or service providers operate. Where required, we use appropriate safeguards (such as contractual clauses recognised by regulators) to protect data transferred across borders.

14. Children

The Services are intended for adults seeking matrimony within the Bodo community. We do not knowingly collect personal information from anyone under the age of 18 (or the higher age required in your jurisdiction). If you believe we have collected information from a minor, please contact us and we will take steps to delete it.

15. Automated Matching and Recommendations

We may use profile attributes and preferences you provide to rank or suggest potential matches. This supports discovery on the platform and does not produce legal or similarly significant effects solely by automated means without human-readable context; you remain responsible for your choices and interactions with other members.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. For material changes, we may provide additional notice (such as an in-app message or email) where appropriate. Continued use of the Services after the effective date constitutes acceptance of the updated policy, to the extent permitted by law.

17. Contact Us

For questions or complaints about this Privacy Policy or our data practices, email support@gwtharjuli.com.